MASOMA respects the privacy of collectors, customers, subscribers, and studio visitors. This policy explains what information may be collected and how it is used.
MASOMA is intended for an 18+ audience. The site presents collectible art objects for adult collectors; the works are not toys and are not directed to children.
Information MASOMA collects
- Contact information such as name, email address, billing address, and shipping address.
- Order information such as purchased items, order value, shipping method, and customer notes.
- Newsletter information such as email address, signup source, and subscription timing.
- Support information you send by email, including photos or order details related to a request.
- Site usage information such as pages visited, device information, cookies, analytics events, and approximate location data when analytics tools are enabled.
MASOMA does not intentionally collect full payment card details. Payments are handled by the payment providers enabled at checkout, subject to their own privacy and security practices.
How information is used
- To process orders, arrange shipping, provide tracking, and handle returns or damage claims.
- To answer customer support, collector, press, and wholesale inquiries.
- To send Collector Notes, private release updates, Studio writing, or newsletter messages when you subscribe.
- To maintain site security, reduce fraud, improve performance, and understand what content or products are useful to visitors.
- To comply with legal, tax, accounting, payment, and operational requirements.
Cookies, analytics, and marketing
The site may use cookies and similar technologies for cart behavior, checkout, language preference, analytics, security, and site performance. If analytics tools such as Google Analytics are enabled, they may process usage data according to their own terms.
Marketing emails are only sent to subscribers or customers where permitted. Every marketing email should include a way to unsubscribe or contact MASOMA about email preferences.
Sharing information
MASOMA may share information with service providers that help operate the site, process payments, ship orders, send email, host data, provide analytics, or support compliance. MASOMA may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer.
Data retention and security
MASOMA keeps information only as long as reasonably needed for orders, support, legal compliance, accounting, analytics, and legitimate business purposes. No website or online service can guarantee absolute security, but MASOMA aims to use reasonable safeguards appropriate for a small ecommerce studio.
Your choices
You may contact MASOMA at hi@masoma.art to request access, correction, deletion, or email preference changes. Some information may need to be retained for legal, tax, payment, security, or order record reasons.
Children and adult audience
MASOMA does not knowingly collect personal information from children. This site is intended for adults, specifically an 18+ audience of collectors of sculptural art objects.
This privacy policy should be reviewed by qualified counsel before launch, especially if MASOMA sells internationally, enables analytics or advertising pixels, or uses third-party email and payment providers.